1. Refund Eligibility:
o Refunds will only be processed if the products or services do not meet the
specifications agreed upon, or if there are significant manufacturing defects.

o Refund requests must be made within 30 days after installation or delivery.

2. Refund Process:
o To request a refund, please contact us via phone or email. Our team will
review the situation and notify you of the next steps within 7 business days.

3. Non-Refundable Items:
o Custom-made products such as cabinets and fireplaces, once installed, are
non-refundable unless they meet the criteria for defects or error in
manufacturing.